Our charity surveys service - tailored to your needs.

Charity surveys are a quick, robust way of understanding the needs of the people you support or how your support is helping them. They can play a key role in a charity consultation, Theory of Change development, programme evaluation or impact measurement.

We help with every aspect from survey design to reporting. We use a leading brand of specialist survey software with advanced features not available in basic tools such as Microsoft Forms. We can:

• Collect responses using an online link or QR code, by email or SMS, or on a pop-up on your website.
• Translate the survey into other languages.
• Offer accessible ways to complete the survey – with symbols, on paper and by telephone.

No need to wait for the end of the survey – you can see your results in real time on a live dashboard, password protected to limit access. We can also provide:

• Analysis of responses to open ended questions, drawing out key themes.
• A written report and presentation of the findings.
• An anonymised data set for further analysis and reference.
• Demographic or other breakdowns of the results if the number of responses allows it, highlighting statistically significant differences.

We have extensive experience of handling personal data provided by vulnerable people. All personal data is stored securely on servers in the UK or EU (not in the USA as with some survey platforms). We use pseudonymisation techniques, file encryption, electronic document security markers, and vault based password protection to further protect privacy.

This varies depending on the number of open and closed questions, the complexity of design and other factors. The number of responses received actually makes little difference, so the more the better.

An online survey with a straightforward design, set-up and monitoring, a dashboard, quantitative analysis and thematic coding, a report, presentation and anonymised data set costs from around £5,000.