Charity Survey Services Tailored to Your Needs

Charity surveys are a quick, robust way to understand the needs of the people you support and how your efforts contribute to charity outcomes. They can play a key role in charity consultation, Theory of Change development, programme evaluation, or impact measurement.

We assist with every aspect of your project, from survey design to reporting, ensuring that you can effectively measure charity outcomes and assess impact measurement through our comprehensive services. We utilize a leading brand of specialist survey software equipped with advanced features that surpass basic tools like Microsoft Forms. Our capabilities include: collecting responses via an online link or QR code, through email or SMS, or as a pop-up on your website. Additionally, we can translate the survey into other languages and provide accessible options for completing the survey—using symbols, on paper, and by telephone—aligning with your Theory of Change.

There's no need to wait until the survey is complete; you can view your results in real time on a live dashboard, which is password protected to ensure limited access. We also provide: 

- An analysis of responses to open-ended questions, drawing out key themes related to charity outcomes. 

- A written report and presentation of the findings, which contribute to effective impact measurement. 

- An anonymised data set for further analysis and reference, helping to support your Theory of Change. 

- Demographic or other breakdowns of the results, if the number of responses allows it, highlighting statistically significant differences.

We have extensive experience in handling personal data provided by vulnerable people, particularly in the context of charity outcomes and impact measurement. All personal data is stored securely on servers in the UK or EU (not in the USA, as with some survey platforms). To protect privacy further, we employ pseudonymisation techniques, file encryption, electronic document security markers, and vault-based password protection, all of which align with our Theory of Change.

This varies depending on the number of open and closed questions, the complexity of design, and other factors related to impact measurement. The number of responses received actually makes little difference when assessing charity outcomes, so the more the better. 

An online survey designed to evaluate charity outcomes, with a straightforward setup and monitoring system, a dashboard for quantitative analysis, thematic coding, and a comprehensive report, costs from around £5,000. This approach aligns with the Theory of Change, providing an anonymised data set for further insights.