OUR Services - FROM THEORY OF CHANGE TO IMPACT REPORTING

Theory of Change is a powerful technique to help charities understand what their outcomes are, and how to achieve them. It is a strategic tool, a guide to measurement, and a communication aid. We can help you build one for your whole charity or a specific project or programme.

Surveys are a quick, robust way of understanding the needs of the people you support or how your support is helping them. We can design, conduct and analyse your survey. Collect responses online, by email or SMS, or on your website. See your results in real time on a live dashboard.

Effective charity impact reporting is a key driver of funding, learning and accountability. The 2026 charities Statement Of Recommended Practice (SORP) has put impact reporting back in focus. We can help improve your current impact reporting or start you on your impact reporting journey. 

We can design and conduct charity research including focus groups, interviews, and other accessible ways of enabling the people you support to tell you about their needs and outcomes in their own words. We use secure internet and telephone systems.

Funders now expect charities to describe how they will monitor and evaluate what they are being asked to fund.

We can help you to write that part of your bid, providing assurance that you will be able to demonstrate the impact the funder seeks.

Often charities hold data which has never been fully exploited due to the way it is stored, or lack of the specialist skills needed. We can help you to extract insights from the data you already have.

Impact measurement works best with a clear outcomes framework - a comprehensive set of indicators that tell a charity how well it is performing. We can help you develop a framework and the systems for gathering and reporting the data.

Data is not just numbers. Feedback, transcripts and responses to open ended survey questions can be a challenge to analyse. We can summarise themes, patterns and trends from this kind of data using both human and AI based methods. 

Charities operate with limited resources. Evaluation reveals whether they are being used effectively. We can design and conduct independent evaluations of your activities tailored to your needs, budget and timescales.